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Shipping, Return and Refund Policy

Shipping Policy and Time

Domestic and International Shipping are available.

The normal processing time for order is 24 to 48 hours during business days (Monday through Friday). If we are expecting a high volume of orders shipment may be delayed, please allow additional days in transit for delivery. After you order has been shipped delivery time in the US is 5 to 7 business days for domestic order. For international order delivery time is 15 to 30 Business days. We will send you a tracking number Once your item has been shipped

Coffee Habesha is not responsible for any shipping Delay due to customs or air or any extra fees or any fee ones the package exit the United States. Any package that is undeliverable by any post services will be canceled and refunded. Please allow 5 to 10 business days for the process.

Return and Refund Policy

Coffee Habesha is committed to delivering quality products and providing a positive experience from the moment you purchase to the point in which your order arrives at your door. We want you to fall in love with our coffee as much as we do.

Due to the nature of our business all sales are final, and orders cannot be cancelled once they are placed.

Unfortunately, we don’t offer any return, refund, or exchange at this time.

Damaged Items

We pack all our items with extra care. we do our best to ensure that the items you purchased arrive to you in the best possible condition. Every detail involving every order is treated with the highest level of care and accuracy, but we understand that things happen and for that reason please know that we will work with you to resolve any particular issue that you may have.

Please inspect your order upon receiving it and contact us immediately if the item(s) is damaged. Any damaged due to mail carrier handling. We will be handling the issue case by case. We also would like for you to provide us with a picture of the damage product, order numbers, full name, and the email you use to make your purchase.

We will evaluate the issue and find the best way to make it right for you

Please allow us to respond to you between 24 and 48 hours.

Contact Us

You can always contact us if you have a specific questions or concern regarding your overall order by sending an email to sales@coffeehabesha.com.

Note: Instagram, Facebook, and twitter are not forms of email.  By purchasing from www.coffeehabesha.com you agree and you accept all terms and conditions.